All CollectionsWorking at BatmaidWorking at BatmaidApplying, onboarding, and joining as a cleaning agent.By Stephane Journot1 author·15 articlesApplication Status and Next StepsFind out what happens after applying or interviewing at Batmaid, including screening, Academy, documents and next steps.Applying to Work as a Batmaid Cleaning AgentLearn how to apply as a Batmaid Cleaning Agent, which requirements apply and what happens after submitting your application.Eligibility to Work with BatmaidCheck the requirements to work as a Batmaid Cleaning Agent, including experience, Swiss residency, work permit and required documents.Interview and Batmaid Academy Training ConfirmationLearn how to confirm your interview or Batmaid Academy attendance, what to bring and what to do if you cannot attend.Signing Your Onboarding DocumentsLearn how to sign your Batmaid contract and onboarding documents electronically and troubleshoot signing-link issues.Submitting onboarding documentsFind out which onboarding documents are required, how to submit them and what to do if a document is missing.Accepting or refusing a proposed cleaningHow to confirm or refuse a cleaning assigned to you, and what happens if you refuse.What to do if I cannot attend an assigned cleaningWho to contact and how to act quickly when you can't attend a cleaning already assigned to you.Understanding how availability worksHow to keep your availability up to date, what you should know about it, and when to inform Batmaid.Managing holidays and planned absenceHow to change or cancel declared holidays and what to do if you're away during assigned cleanings.Payslip and salary supportLearn how to access and understand your payslip, when salaries are paid, and how to request salary or unemployment documents.Payslip and salary supportLearn how to access and understand your payslip, when salaries are paid, and how to request salary or unemployment documents.Time, expenses and social-benefit adminLearn how to submit expense claims with the right receipts, and how to request family allowance, social-benefit and employment documents.Sensitive HR and employment relationshipLearn how to update your personal or contract information or who to contact for any employment-related question.Agent sickness, accident and absence evidenceLearn what to do after an accident or sickness, and how to submit your original medical certificate and absence evidence to Batmaid.
