Once you've received an offer, there's a short paperwork stretch before your first day. Nothing complicated, but getting it done promptly keeps your start date on track. Here's exactly what's needed and how to send it in.
What do you need before starting?
Before starting, new Batmaid Cleaning Agents typically need to provide:
Proof of identity
Proof of Swiss residence
A valid work permit (or proof of Swiss nationality)
A recent criminal record extract
Your AHV/AVS number
IBAN details for salary payment
Any signed onboarding or contract forms requested by HR
How do I submit your documents?
Onboarding documents are submitted by email to the recruitment or HR contact you'll hear from at the beginning of the process. Always use that specific address rather than a general contact address, so your documents reach the right person without delay.
What if something is missing or needs extra time?
If a document is missing, let your recruiter or HR contact know as soon as possible and give them an expected date for submitting it. Keep in mind that onboarding and your start date may be delayed until all mandatory documents: ID, permit, criminal record, IBAN and similar have been received.
If you still need to obtain your criminal record extract, you can request it from your commune of residence (or the relevant cantonal authority), and submit the original or a certified copy through the document channel provided by your recruiter.
Frequently asked questions
Which documents do I need before starting?
Before starting, new Batmaid Cleaning Agents typically need to provide proof of identity, proof of Swiss residence, a valid work permit (or proof of Swiss nationality), a recent criminal record extract, their AHV/AVS number, IBAN for salary payment, and any signed onboarding/contract forms requested by HR.
How do I submit my documents?
Onboarding documents are submitted by email to the recruitment/HR team you will receive communication from at the beginning of the recruitment process. Always use this specific address given to you rather than a general contact address.
What if a document is missing?
If a document is missing, let your recruiter or HR contact know as soon as possible and provide an expected date for submitting it. Onboarding and the start date may be delayed until all mandatory documents (ID, permit, criminal record, IBAN, etc.) are received.
What if I need to send my criminal record?
You can request an extract of your criminal record from your commune of residence (or the relevant cantonal authority) and submit the original or certified copy through the document channel provided by your recruiter.