Submitting expenses and evidence
How do I submit expense evidence?
Submit your expense claim to our support team along with your supporting receipts. Approved business expenses include things like fuel, transport tickets, meal expenses, and microfibre washing, among others.
What documents should I attach?
Attach the receipts or proof for the expense you're claiming, for example fuel or transport tickets, meal receipts, or proof of microfibre washing costs, along with any relevant details such as the customer or cleaning the expense relates to.
Requesting family allowance, social-benefit and employment documents
How do I request family allowance documents?
Contact our support team at [email protected] to start your family allowance request. To be eligible, you need at least two months of processed payroll, a minimum gross salary of CHF 630 per month, and no sick leave exceeding four months. We'll send you an application form to complete and sign, and you'll need to provide your child's birth certificate or family record book, a copy of your child's ID or passport, a school or training certificate if your child is 16 to 25, and a copy of the relevant court order if you're divorced. Once your file is complete, we submit it to the family allowance office; if approved, the allowance appears on your payslip the following month. Family allowances can also be claimed retroactively for up to five years, as long as you've been continuously employed with us.
How do I request employment-related documents?
If you need a work certificate, for example to support a job application or permit renewal while you're still employed, or a final certificate once your contract ends, contact our support team. We'll prepare it based on your employment record and send you the finalized document by email.