Accidents happen rarely, but when they do, Batmaid wants to hear about it right away so it can be sorted out properly, whether that's a broken item during a cleaning or something more serious.
How do I report damage?
Report damage to Batmaid's customer support team within 48 hours of the cleaning.
How do I report a serious incident?
Report a serious incident to customer support immediately, describing what happened. More serious cases may be reviewed individually, with the best possible solution proposed to you.
What information and photos should I provide?
Provide a picture of the damaged item and a purchase receipt (proof of purchase) as well. Batmaid will review the case individually and get back to you with the best possible solution.